Leadership « About
 Spiderhost
is what it is because of our talented and dedicated staff (and they're
snappy dressers too!). But we know you
want to know about our team leaders. So here ya go:
Ruby
Ruby joined our family in October of 2007. She’s
a Mexican Redknee Tarantula, and quite the conversation starter. She
spends her days, keeping an eye on the lobby, spinning the occasional
web and just doing what spiders do. To date there is only
one escape attempt on record, so rest assured, it’s safe
to visit. Stop by and see her sometime.
Interesting tidbits…
- Despite
their reputation for being vicious, tarantulas are only aggressive
when provoked. Ruby will flick her back legs when she
sense danger.
- Redknee’s
have adhesive pads on each of their legs. So that’s
how she climbs up the side of her aquarium!
Dale Frohman, President
With nearly a decade of developing and implementing Internet Solutions
for businesses across Florida, Dale has built Spiderhost into a competitive
and innovative provider of technology solutions.
Dale's technology experience began as general
manager of Bitstorm Internet Service, a Deltona based Internet
Service Provider. He's
also held management positions at MPI.net and Volaris.
Little known fact: Dale was an instrumental engineer
at the Walt Disney Internet Group, where he was accountable for
maintaining, securing, and developing industry-leading websites
such as Disney.com, ESPN.com, ABCNews.com and ABC.com. Go
Dale!
Dale has crafted a technical niche as network
administrator, engineer, and developer for clients locally, regionally,
and nationwide. His
expertise includes planning, designing, and implementing wide area
networks, routing protocols and high-speed circuits, and maintaining
and enhancing the functionality, availability, reliability, and
security of system hardware and software components.
Clearly, Dale knows his stuff. He would
totally rule on Techie Jeopardy, if they had it.
Ed McMahon, Tech Support Manager
Ed heads up our Tech Support department. With over 25 years
of IT experience, he’s definitely the right man for the job. Not
only does Ed manage the work flow of all incoming technical support
inquiries and the Support Team, he’s on-call 24/7/365 for any
and all emergencies that arise. What a guy!?!?!
In a Nut Shell…
- Ed has held various positions throughout his career, including
Network Engineer with Duro Communications (where incidentally,
he met Dale).
- In addition, he’s worked as a Field Service Technician
at Ryko Manufacturing and Team Lead at Cyber-Test.
Dawn Frohman, Chief Creative Officer
Dawn is the driving creative force behind Spiderhost. She's
responsible for creating the visual framework of the company and
overseeing the web design department. In the past eight years
she's managed the creation and publishing of over 300 websites. No
one can say she's a slacker, that's for sure!
Dawn leads a team of talented, progressive, and
creative designers and graphic artists to make sure you get the
best possible designs for your web needs. If you have Spiderhost
design your website you'll get to use her awesome creativity to
your advantage. Rock!
Before signing on with Spiderhost Dawn worked
as a web designer for Bitstorm, MPInet, and Sales and Marketing
Technologies. But
now she's all Spiderhost, all the time.
Chrissy Hembree, AR / AP Specialist
Chrissy’s our “Accounting-go-to-girl”. Her
career has been devoted to Accounting. Having worked in a variety
of different industries, she’s not your typical number cruncher…by
any means. Since joining Spiderhost, she’s proven to
be quite the innovative thinker.
- Chrissy is constantly utilizing her prior work experience to
improve our billing process, better serve our customers and make
life easier for everyone. Thank you Chrissy!
- Before coming to Spiderhost, she worked for a number of grocery
wholesalers in Ohio including, Acosta Sales and Marketing and Nash
Finch Company.
Melissa Boyink, Marketing Coordinator
Relatively new to the ‘Techie’ Universe, Mel’s
not afraid to voice her hair-brain ideas and get people thinking
outside the box. She has over five years experience and has
worked with clients spanning the entire industry spectrum.
- Mel graduated from Grand Valley State University with a Bachelors
of Science in Communications.
- Her areas of expertise include copy writing, event coordination,
graphic design, media relations, internal communications and project
management.
Crystal Dube, Customer Care, Project & Office
Manager
What can we say about Crystal? There’s nothing this girl
can’t do! She has quickly proved to be an essential asset
to the Spiderhost Team. Since day one, Crystal has accepted
new responsibilities with ease.
She’s Does It All…
- Crystal currently oversees Customer Care ensuring 100% customer
satisfaction.
- She also manages Project work flow, updating customers on progress,
obtaining needed information and keeping the team on track to meet
deadlines.
- And in her spare time, Crystal makes sure the Team gets paid. She
handles payroll processing as well as various other HR functions.
Jenny L. Morlachetta, Account Executive
Not only does she energize the office, but Jenny brings over four
years of sales experience to the Spiderhost Team. Her never
settle attitude has helped Spiderhost grow its customer base to
over 500. Our sales veteran recently transitioned into a
new role, managing existing customer accounts.
- Jenny graduated from Marshall University with a Marketing Degree. She
found her niche in the sales arena while at Cingular.
- Here at Spiderhost, Jenny’s building relationships by focusing
on the ever changing IT needs of our customers.
Already a Client? Expect a call from Jenny soon!
Steven Breuer, Account Executive
Steven is the newest addition to our Sales Team. His ‘stop
at nothing’ attitude, customer centric and sales management
experience were exactly what we were looking for.
- Before being referred to Spiderhost, Steven managed Skeffington’s
Formal Wear in Ohio.
He’ll be a “Box Humper” before we know
it!
Erik Rodriguez, Network Administrator
Erik brings over ten years of IT experience into the Spiderhost
Team. Proving not only to be energetic and creative addition to
our Tech Support Team, but his expertise is coming in quite handy too!
- Erik’s vast IT knowledge spans from PC repair and web design,
to network and system administration.
- Prior to joining Spiderhost, Erik worked as a Systems and Network
Administrator at Morrison Home Funding. In addition he creatively
displayed his Web Design expertise at Orlando Sentinel Interactive.
No doubt! He knows his stuff!
Chris Swanson, Tech Support Specialist
Chris has been in the field for eight years now. He’s
highly knowledgeable when it comes to installations, server patches
and monitoring. Much of Chris’ day is spent working on
various servers remotely and the occasional trip to the data center.
- He’s an expert in backups and restores, disaster recovery
an imaging and has strong knowledge in many types of hardware and
software.
- Chris has worked for Orlando area companies like Disney, HD Supply,
Symantec, and TLC Engineering for Architecture giving him a very
diverse IT background.
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