Leadership « Who is Spiderhost? « About Us
is what it is because of our talented and dedicated staff (and they're
snappy dressers too!). But we know you
want to know about our team leaders. So here ya go:
Ruby joined our family in October of 2007. She’s
a Mexican Redknee Tarantula, and quite the conversation starter. She
spends her days, keeping an eye on the lobby, spinning the occasional
web and just doing what spiders do. To date there is only
one escape attempt on record, so rest assured, it’s safe
to visit. Stop by and see her sometime.
their reputation for being vicious, tarantulas are only aggressive
when provoked. Ruby will flick her back legs when she
have adhesive pads on each of their legs. So that’s
how she climbs up the side of her aquarium!
Dale Frohman, President
With nearly a decade of developing and implementing Internet Solutions
for businesses across Florida, Dale has built Spiderhost into a competitive
and innovative provider of technology solutions.
Dale's technology experience began as general
manager of Bitstorm Internet Service, a Deltona based Internet
Service Provider. He's
also held management positions at MPI.net and Volaris.
Little known fact: Dale was an instrumental engineer
at the Walt Disney Internet Group, where he was accountable for
maintaining, securing, and developing industry-leading websites
such as Disney.com, ESPN.com, ABCNews.com and ABC.com. Go
Dale has crafted a technical niche as network
administrator, engineer, and developer for clients locally, regionally,
and nationwide. His
expertise includes planning, designing, and implementing wide area
networks, routing protocols and high-speed circuits, and maintaining
and enhancing the functionality, availability, reliability, and
security of system hardware and software components.
Clearly, Dale knows his stuff. He would
totally rule on Techie Jeopardy, if they had it.
Dawn Frohman, Chief Creative Officer
Dawn is the driving creative force behind Spiderhost. She's
responsible for creating the visual framework of the company and
overseeing the web design department. In the past eight years
she's managed the creation and publishing of over 300 websites. No
one can say she's a slacker, that's for sure!
Dawn leads a team of talented, progressive, and
creative designers and graphic artists to make sure you get the
best possible designs for your web needs. If you have Spiderhost
design your website you'll get to use her awesome creativity to
your advantage. Rock!
Before signing on with Spiderhost Dawn worked
as a web designer for Bitstorm, MPInet, and Sales and Marketing
now she's all Spiderhost, all the time.
Ed McMahon, Tech Support Manager
Ed heads up our Tech Support department. With over 25 years
of IT experience, he’s definitely the right man for the job. Not
only does Ed manage the work flow of all incoming technical support
inquiries and the Support Team, he’s on-call 24/7/365 for any
and all emergencies that arise. What a guy!?!?!
In a Nut Shell…
- Ed has held various positions throughout his career, including
Network Engineer with Duro Communications (where incidentally,
he met Dale).
- In addition, he’s worked as a Field Service Technician
at Ryko Manufacturing and Team Lead at Cyber-Test.
Crystal Dube, Customer Care, Project & Office
What can we say about Crystal? There’s nothing this girl
can’t do! She has quickly proved to be an essential asset
to the Spiderhost Team. Since day one, Crystal has accepted
new responsibilities with ease.
She does it all…
- Crystal currently oversees Customer Care ensuring 100% customer
- She also manages Project work flow, updating customers on progress,
obtaining needed information and keeping the team on track to meet
- And in her spare time, Crystal makes sure the Team gets paid. She
handles payroll processing as well as various other HR functions.
Jim Wallace, Support Specialist
Jim has joined Spiderhost for one reason – to support the best customers in the state! Jim will help provide software and hardware support for the various platforms that our customers utilize. In addition, he will perform upgrades, maintenance to server software as well as local client applications.
Jim most recently worked for Puff ‘n Stuff Catering, and has nearly 40 years of experience in the IT services field. Jim was around when this whole computer thing started!
Additionally, Jim is skilled in all aspects of graphic design and has designed and maintained a bunch of web sites over the years. He has also designed graphics, logos, backgrounds, animation and automated presentations.
Jim maintains a strong diversity of knowledge in the various software applications that are used today, including Excel, Quatro Pro and Lotus, Macromedia Dreamweaver, QuarkXpress, Macromedia Flash, Swish Max, Photoshop, MS Server 2003, MS Exchange Server, MS-DOS, and multiple Windows versions (95, 98SE & ME, 2000 Professional, XP).