 The
Spider View |
Belated greetings in the New Year! Since we last spoke with you in 2003, much has changed at Spiderhost. We are very excited about the new initiatives and offerings we are developing for 2004 and look forward to sharing them with you as the year progresses. For us, 2003 was a solid year. While many of our competitors continued to downsize, and struggle, we made good strides in our target markets. We believe that we have added to an already solid foundation of business service successes, and look forward to much more in 2004. To that end, we want to encourage you to let us know if there is something more we can do to help your business grow. One of our goals in 2004 is to become the recognized technology expert across central Florida, and incumbent in that is knowing our customers needs in micro-detail. We are on that path, but want to remind you that we are here to support you at every turn of your evolution. We also want to take this opportunity to thank our customer for your continued loyalty and support. And, thank you for raising the bar of expectation for us. Because of this, Spiderhost continues to grow and prosper. No matter what innovations lie ahead for our company, we will never outgrow our commitment to customer satisfaction, service, and trust. As always, feel free to contact me personally and share your valuable feedback any time. Until next time, |
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| News,
Updates & Changes |
Spiderhost is constantly looking for ways to improve the quality
and delivery of our services.
To better enable a two-way communication with our users, and to
demonstrate the growth in our service set and offerings, we are pleased
to introduce our newly designed and improved website, www.spiderhost.com. But there are also some new content areas to visit. We have rolled out a new “Ask the Expert” section that offers free answers and advice to IT related questions from one of our certified professionals. Our research has shown most users are in need of regular support on issues ranging from the simplest to the most complex. Most companies are happy to address the simple issues with outsourced, hourly wage contractors and then charge customers excessively for the more difficult issues. We, at Spiderhost, believe that every user is entitled to competent, helpful support regardless of the complexity of their questions and hope this will become a great resource for local businesses. The site’s new Security Center features real-time information regarding security threats, including viruses and worms. The security center features security articles and tools to not only eliminate but also protect your computer from such threats. The security center can be viewed online at: http://spiderhost.com/security_center.php Spiderhost is also proud to introduce its new custom designed customer control panel built specifically to meet the needs of our clients. At anytime and virtually from any where clients can access such information as invoices and payments, open an online trouble ticket, incorporate free web site tools and scripts into their own website, participate in our customer forums, analyze web site statistics, manage email accounts and much more. You can log on at: Please call us at 407.444.2760 if you do not know your username and password. |
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| Groupware |
Spiderhost has designed an online Intranet to connect you and your
employees together, regardless of location.
Features include:
You can view a demo of our groupware at http://groupware.spiderhost.com USERNAME test We are in the final stages of development. If you would like more information about this exciting new offering please contact us at info@spiderhost.com. Get started for as little as $1 per user per month. |
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With the recent outbreak of email viruses and worms we are upgrading
our mail servers. The upgrade will include better spam protection and
an improved webmail service. We will also be adding virus protection
on our servers to stop viruses and worms BEFORE they can get to your
computer.
You can enroll now in this service starting at just $8.95 per domain. Remember you can always check your email from any computer by logging onto Your userid is your full email address and your password is your email password. This is a great tool to use on the road or if your computer is not available. |
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| Technology
101 |
A new wrinkle this year for Spiderhost is a focus on technology tutorials, and primers to help you, our valued customers, understand better how to use technology to make a difference in your business, and lives. Each quarter, we will provide helpful links to news and information that will make the gawbly-gook that is technology language more understandable. Additionally, you can find a regular update online at www.spiderhost.com , so stop by from time to time to get up to speed with the newest developments. Happy learning: 10 Essential Security Tips Upgrade Your Tech Security Why Your Small Business Needs An Intranet Give Your Website a Facelift Keeping PC Viruses From Making You Sick 10 Reasons to Automate Your Retail Store |
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| The
Spider View |
| News,
Updates & Changes |
| Groupware |
| Coming
Soon |
| Technology
101 |